Refund policy
At Airloopa, we want customers to shop with peace of mind.
If you are not completely satisfied with your purchase, we offer free returns and refunds within 30 days of delivery.
Return Conditions
To qualify for a return:
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The request must be made within 30 days of receiving the product
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The item must be unused and in its original condition
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Proof of purchase or order confirmation is required
Return Request
To initiate a return, please contact us at:
Please include your order number and a short explanation of the issue. Our support team will guide you through the return process.
Refund Processing
After the returned item is received and inspected:
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Refunds will be issued to the original payment method
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Processing typically takes 5–10 business days, depending on your bank or payment provider
We do not charge hidden restocking fees.
Our goal is to ensure that every Airloopa customer feels confident when shopping with us.